• +91 833 0005 664
  • contact@shinebroadband.com
  • +91 963 3175 664

Terms & Conditions

Terms & Conditions

Charges, Taxes & Refund Policy
  • Installation, Activation & Package Charges are to be paid in advance.
  • Installation & Activation Charges are non refundable.
  • LAN Card cost is not included in installation amount.
  • Service Taxes will be charged extra GST @ 18%.
  • All Package are valid for 30 days.
  • Customers are requested to renew to their packages within expiry or almost within 23.00 hours after expiry to carry forward their Data.
  • Customers can renew the Unlimited Packages any time within expiry date, in that case the remaining days will be added in the next renewal.
  • Customers can renew the Limited Packages any time within expiry date, in that case the remaining data will be added in the next renewal. But the Package will be valid for next 30 days from the Renewal Date.
  • Any kind of carry forward facilities will not be available for changing of existing packages.
  • Customers can avail up to mentioned bandwidth for respective packages.
  • The above packages are valid for selected areas of Trivandrum telecom circle only.


  • 1 - The Application provider is defined an entity which is responsible for offering services to the user using this application.
  • 2 - The Application is developed by M/s Centre for Development of Telematics (C-DOT) with Registered office in Delhi, India ( www.cdot.in ) defined as Developing agency.
  • 3 - The developing agency has whitelabled the application for the Application providers.
  • 4 - The Application provider is responsible for the service delivery to the user along with providing customer care services.
  • 5 - Application with similar screens and functionality may exist due to whitelabled provision of the Application by the developing agency.
  • 6 - The Application includes Developing [UTF-8?] agency's Official Logo in the application along with the Application Provider Logos.
  • 7 - The Application require following permissions for functioning of the application

    a. SMS reading with user consent

    b. Geo Location for Wi-Fi scanning functionality and MAP services

    c. Camera for QR Code read

Terms & Conditions related to Online Refund Policy

Online refund may be extended to the User, when the transaction is incomplete, in the sense that the User package is not renewed, but payment has been generated.

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About Us

Shine is a leading IT System Integration company with the Next Generation Technology offerings on Tele Communication Systems, Data, Surveillance and much more than that you would get from anywhere else.

Contact Us

  • Shine Communications Pvt. Ltd.
    Parameswara Towers, Second Floor, Vazhuthacaud, Trivandrum - 695014
  • +91 833 0005 664
  • contact@shinebroadband.com
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